Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
satamita roy
from kolkata, West Bengal
Aug 17, 2022
Report
Copy

Klv- 43w672g

Address:CE 1/B/88 , Action area 1, Newtown ,

Request no 71090178.
I am esteemed customer of sony .I have purchased KLV- 43W672G on 31 oct 2021 from KHOSLA Electronics, EC II, Salt lake kolkata 64, And I totally disappointed . After 1 month of the purchased date when I start the TV the letters and picture were coming blur . I lodge complain many times. Technicians unable to resolve it . I have recorded and taken snap of the issue .And now my TV is totally off, it is not even power...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranvir Cheema
Aug 17, 2022
Report
Copy

K790i

Address:Ludhiana punjab
Website:Sonyericson rogers k 790i

My dad have old k790i phone now shown no network how isolved this pls help me out...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RJtheking
from Erode, Tamil Nadu
Aug 12, 2022
Report
Copy

Wired headset

Address:ATHANI, GOBI ROAD , ERODE
Website:sony india

Not Working properly and Imbalnced and poor Sound quality...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
from Chennai, Tamil Nadu
Aug 9, 2022
Report
Copy

55 "" LED display problem

Purchase LED TV on Oct 2017 at sony center velachery chennai.\due to pandemic we used only 3 years. We got display problem couple of times not able to fix.The only solution just replace the display which cost about 37k.
Already spent 110000.All sub stranded materials used to assemble at sony India. The same model my friend brought from Qatar 2016.Still running in good manner without any single issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalpesh Rane1
Aug 9, 2022
Report
Copy

Sony home theatre HT-S500RF

Address:Pune

Main motherboard and display of the home theatre HT-S500RF went dead after 3yrs. It costed me Rs. 6500 for replacement of motherboard....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
from Chennai, Tamil Nadu
Aug 9, 2022
Report
Copy

Frequent display problems

We purchased Sony Bravia 55 inch 4k android TV from Sony center on Aug 2017 at velachery chennai.Hardly used 3 yrs and 2yrs we were in our hometown due to pandemic situation. Within 3 yrs couple of times display got problem.first time it was repaired by troubleshoot.now not recovered.Based on the brand value purchased hence realized all substandard material used.few of my friends were purchased from middle east still working good without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
foramsolanki
from surat, Gujarat
Aug 5, 2022
Report
Copy

Sony Bravia tv display problem

Address:Sairam Campus,near mathura nagri,palanpor gam,surat

In Sony Bravia TV model no:KLV-40W652D Sound is workin perfectly but
display is not working, There is totally black picture...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Name1234
Aug 3, 2022
Report
Copy

Damaged product

I ordered a Sony W710 mobile phone and you gave me a broken nokia phone so I want to return it and I would to have a refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manurekhi42
from Thiruvananthapuram, Kerala
Aug 1, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Report
Copy

55Inch LED not repaired by Sony service centre

Address:Panchkula , Haryana

I have a Sony 55 inch LED tv and one fine day it stopped working and didn’t open. I complained to Sony Service Centre, Panchkula, Haryana. A service rep and without opening or checking the tv said that there was a defect with the mother board and so had to take the tv to the service centre. They took the tv and did not give any estimate nor he gave any receipt for the TV and it was handed over on good faith.
The tv is with the service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeeva Nishanth
Jul 31, 2022
Report
Copy

40ex520 model display issue 3 years used only

Dear Team Sony,


I have purchased this Sony 40Ex520 LED Tv in Feb 2012. Within exactly 2 years, the TV's screen panel has got discoloration problem. There are blue vertical lines on the screen and there is a green haze also in the upper part of the screen. When I took this Tv to sony service center, they have informed that the panel has a problem and it needs to be replaced. Since the warranty period was over, I was...
+1 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sangramnagar Akluj,Maharashtra, India

@Sony very Bad service from sony they are terminating internet services of old model for they new product sale Very low class quality engineers not able to solve simple problem.
@Sony 😠...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avadhani ks sarma
Jul 26, 2022
Report
Copy

I ordered Sony Ericsson, but recieved Samsung

Address:D.no 2-118/7, Madhura nagar, Gokulam road, Kakinada, EG Dist.533003

I have ordered for Sony Ericsson, delivered Samsung with order Id 315916
Ref .no.[protected]/138068
Date.[protected]
I request you to raise a pickup and refund my amount ASAP.
Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subramaniankanishka
from Tirupur, Tamil Nadu
Jul 20, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
Report
Copy

Duplicate led tvs selling at Trichy Tamil Nadu

Address:Tirichy

Dear sir
Duplicate Sony ledtvs bulk selling at Tirichy Tamil nadu they direct advertising by you tube monthly they selling 3000+ products
Kindly take action https://youtu.be/FHZspajSsy8...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen nvn 12
Jul 18, 2022
Report
Copy

Tv issue

This is Naveen from Nagercoil district...
Address - 95/2B, Sarakalvilai, Edalakudi post, Nagercoil-2. Phone number - [protected]. Email ID - [protected]@gmail.com...

We bought a 55 inch sony tv 2 years back... We are facing horizontal lines on the display... This is the 2nd time we are having the same problem with the tv... First time tv was in warrenty... Now again... This is so ridiculous... Y cant products be manufactured...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen nvn 12
Jul 18, 2022
Report
Copy

Tv issue

Address:Sarakalvillai, Nagercoil-2 . Phone number - 7200508868

This is Naveen from Nagercoil district... My Email ID - [protected]@gmail.com...

We bought a 55 inch sony tv 2 years back... We are facing horizontal lines on the display... This is the 2nd time we are having the same problem with the tv... First time tv was in warrenty... Now again... This is so ridiculous... Y cant products be manufactured that it runds properly for years... I think this is manufacture defect... Can't a tv perform...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MgzPhantom123
from JAMSHEDPUR, Jharkhand
Jul 13, 2022
Report
Copy

Sony service centre is not Cooperating properly and it's service is horrible.

I've registered a play station 5( under guarantee) to Sony service centre, Sakchi, Jamshedpur regarding game issues ( ps5 game not working) on 30/05/2022. It is now almost one and a half month and still they are not giving any response of repair or replacement of ps5. Anyday if I call or go to the service centre they just give excuses of this and that and assure me that it will be replaced in 1 week. After 1 week when I call them, they give...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsha bairisetty
Jul 11, 2022
Report
Copy

Repeated display issue with Sony tvs

Address:Flat no 102, old mig, lingampally Hyderabad - 502032

Hello team,
We bought Sony led Android TV in 2016 and we are facing repeated display issues. In 2019, we lost the display and we had to bear the cost of close to 18 k and get it resolved. Now it's again the same problem we are facing and the only way to make tv to work is change th le display as per service centre guy visited. We had spend close to 84 k till now. We request to look into the issue try to do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kulkarni purushottam
Jul 11, 2022
Report
Copy

Delay delivery

Address:2-78 PEDDA EKLARA madnur kamareddy 503309

23 June payment with paytm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharmin Musani
from Pune, Maharashtra
Jul 7, 2022
Report
Copy

KD-43X80J - TV stopped working

Address:Mumbai

Have purchaed Sony TV model No. KD-43X80J on[protected] from Vijay Sales with extended warranty of 4 years on loan from Bajaj Finservice amouting to Rs. 72000/-

Instalation done on[protected] from that day I was facing issue TV screen stops if i switch on or off fan, light or door bell ring etc I have raised the complaint and asked them to replace the product but they did not do they said the problem is of HDMI cable I replaced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
op19@
Jul 7, 2022
Report
Copy

Led Sony Kdl 43w800f

Monday ko 4/07/2022 ko complaint kari ki tv nhi chal rha h. Aapke engineer aaye tuesday ko unhone kha chip lagegi agar usse kaam ho gya toh aapko 3000 rs charges lagegenge nhi toh motherboard change hoga usme aapko 10000 charges lagenge. 07/07/2022 Aaj tak koi nhi aaya call karte h switch aa rha h. Please sir immediately solve my problem. Last option aapki company ki rti complaint register karni padegi. Bahut pareshaan kar diya h aapki company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy