Sony India Complaints & Reviews

My sony music player is not working. please send a sony representative for its service....

We have bought your product . That is led 55 inches Sony 55x80j for around 1 lakh rupees around 3 years ago. I has screen waranty of 2 years . But few days ago I was watching YouTube on the television but suddenly it turns black and the sound was listening from the tv. But I doesn't show anything on the screen. When the Sony service person come they told for screen replacement which cost around 28000 rupees. When we asked what's the problem...

Sony is refusing to give me a straight answer regarding my purchase of their Sony Zv-e10l camera. I purchased this last month but was unable to register the product on their alpha website. Every time I write to their customer service email, I get a copy-pasted response that they are "working on it". All I want to know is if this camera is original or fake why are they taking a month to confirm it?

If this is how irresponsible...

Payment online debit but no delivery and booking massage in mobile...

Grievance Status for registration number : PMOPG/E/2024/0009901
Grievance Concerns To
Name Of Complainant
jagip Vaishnav
Date of Receipt
13/01/2024
Received By Ministry/Department
Prime Ministers Office
Grievance Description
Information and Broadcasting Disciplinary Vigilance Matters Group A Officials Miscellaneous

[protected]---
SonyLiv--...

My Sony HT RT3 Motherboard got complaint and counsult with authorised service center (madona sony care kadavanthara) they have advise me that the company itself stoped service for this particular product and no spare is available in the market what should i do

my mail id : able.[protected]@gmail.com
contact number :[protected]...

I had subscribed for Sony liv by paying Rs 999 in June 2023 from my old number which was the registered number. My registered number is not valid anymore due to some issue. I had requested Sonyliv to update my new number so that I can enjoy the subscription amount paid by utilising Sony liv services. They failed to update my new no or provide any resolution whatsoever. They have stopped responding to my mails also. Eventually due to no response...

I have lodged a complaint for service inca[protected] and have been provided with the name of the service center as nri electronics ghaziabad. i am the owner of sony tv model no. kd-49x7500f. the service center is not only anti-customer; they are a sort of extortionist as well. after getting the initial inspection done, they informed me that the mother board needs to be changed as child components are malfunctioning. i told them i would get...

It was showing "9:56pm - 12:00 am" Naruto will be played. but Honey bunny ka Jholmaal, kept playing.
Kindly correct the show timings in sync with what's playing....

I want my money back as they debuted amount without my consent...

Hi i bought a tv on 22 /5/23 sony led tv 65x80k 4k

in a few weeks i hv a problem in my tv there was a red light spotted in tv screen i was so disappointed to buy this product from sony there is no proper response from service center very bad customer service.
sony is a no 1 company but their customer care srevice is very worst .
still no sollution for that problem .
i want a new product

customer...

Hi Team,

I am a paid subscriber of sonyliv, for the last few days I have been trying to connect to your support team, to change my email address as I have lost access to my previous email. But despite of numerous attempts, they just keep on sending me the same mail saying please mail through your registered email, I would've done that if I had access, but they just wouldn't understand....

Content of cartoon show for Oggy and the cockroaches is very bad
Not suitable for children as Hindi version is very poor request to put some very creative things on the channels
Even I saw the cartoons which is very destructive things show on the cartoons especially dubbing for Bollywood actors....

I want to address a persisting issue with a Sony earbuds that I purchased on [ 29.04.2023] for a total cost of INR 5, 953.

Under the warranty agreement, the aforementioned earbuds experienced a malfunction during the warranty period. In response, I sought resolution by taking the product to the Sony service center, located at (Narayan vihar Star electronic DELHI, Mob: [protected] ) on 17.Sep.2023.

It was returned...

I bought this TV in Nov/Dec 2018 from Vishal Electronics, Borivali, Mumbai.
In Sep/Oct 2021 the display went bad. SONY service center fixed the problem by changing the display at a cost of around Rs. 22, 000.
Now, its Oct, 2023 and once again I have exact same problem with no display but sound works.
I am just shocked with the poor quality control testing from SONY. After this, I have lost my trust in SONY products in...

Dear Sir,
I have purchased a SONY OLED KD-55A8G on[protected] with extended warranty upto 31/03/2024. The said OLED not working since 18/09/2023 and I lodge complaint vide complaint no.OC[protected]. BUT unfortunately no one is going to resolve the issue. The insurance company is telling that matter is pending at SONY Company and vice versa.
It is very painful that such a big brand company is not bothering to resolve...

I have written to SonyLiv multiple times since 31st Aug 2023 on their websites Contact Us section, also I have raised my query's in their WhatsApp chat, however SonyLiv is not responding nor they are refunding the balance amount neither they are resolving this issue,
I have a proper paid susbscription of SonyLiv, all of a sudden SonyLiv have stopped Live Channels Service, I am no more able to watch any Live Channels on my TV, my purpose...

Dear Sony Customer Support Team,

I hope this message finds you well. I am writing to express my deep disappointment and frustration regarding a serious issue I am facing with the Sony TV I purchased approximately 11 months ago, costing around 80k. The TV model in question is a 55-inch copy of the bill attached for your reference, and it is currently under warranty.

The reason for my discontent stems from the...

We bought a new TV Aug 15th 2023 and the TV showed the blank screen on Sept 1st 2023. We registered a complain on Sat 2nd 2023 and the complaint ID is INCA[protected], the Sony technician came the same evening and said on Sept 4th the TV will be replaced. We have been following up and the response over the last two days is that there will be response in half hour, some one will respond back etc.
We were promised immediate replacement...

This is to inform you that my Sony Bravia TV KDL-55W850A Sl. No.4300427
is not working due to backlight issues since 25.8.2023. I raised a complaint on 26.8.2023 through customer care at your Delhi office. Call center employees repond my call and arranged one person for inspection & repair purposes from Adayar service center, Chennai, Tamil Nadu. He only said the backlight is not working no stock with us, We will repair it and give...