Sony India — Break down of my 32"Sony LED TV

Address:

Kolkata, West Bengal

I had been using sony products since their inception in India.But sorry to say the quality of producs are now so degraded that compelled me to shun Sony products in future.I bought two 32" Tv sets in 2012 by spending extra bucks to opt for the brand.In June 2015 the LED one broke down.The service centre Techno Plaza changed the LED panel on 15th June 2015 at a huge charge of Rs 11285..But within a week it broke down again.This shows how indifferent and lackadaisical the Sony has become within recent years.I conclude this as cheating of customers money and not providing quality product and also the proper service.I would not agree to accept any further service other than to replace the set with a new one.Failing to do so O shall seek redressal in the matter from a court of law at their risk reputation and responsibility.