[Resolved]  Sony India — Broken screen - KLV-40R482b LED TV

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have brought sony KLV-40R482b LED TV on[protected] from Future retail LTD E Zone-HT-Noida sector 38A with order number [protected]. They delivered TV on[protected] and send engineer on[protected] for set up. While opening the box, Engineers found broken TV inside. After That I have been following up with Sony service center and Ezone employee, but still awaiting any fruitful response. On 13th June, Sony service has sent one employee to prepare a report on it but it is very painful to say that the situation is still same. It makes me feel that I have been trapped after paying such a huge amount as It has been more than one week but no none of the concerned department are showing any responsibility.This is not acceptable from Sony and Ezone. Kindly replace this TV asap. Thanks in advance. Ashok Kumar Singh Mob- [protected]