Sony India — Charging for the product (Sony Xperia smartphone) while under warranty

Address:

Lucknow, Uttar Pradesh

I bought a Sony Xperia Smartphone on 29th December, 2013 in Lucknow, Uttar Pradesh through Snapdeal. Currently I am in Chennai. On 1st August, 2014 my smartphone stopped functioning properly, Therefore I approached the nearest Sony Service centre and submitted my smartphone there on 9th August. I informed the official people there that my product is under warranty and its just 7 months old phone. They told me they will repair my phone and get the motherboard changed. Having less knowledge about hardwares and softwares, I submitted my phone at the service centre. When I went back on 27th August to claim back my phone, to my utter surprise, they told me I will have to pay a sum of Rs6000. Even though I told them my phone is under warranty, they wanted the money. At last helplessly, I had to pay them 6000 bucks to get my phone back. I am attaching the invoice bill they gave me. Then, I had no option, so I gave them the money to get my phone back. Now I am here to complain about the service. Kindly, please help me and get my money returned to me. Bhupendra Sharma [protected]@gmail.com [protected]