Sony India — Cheat with me of mobile

Address:

Surat, Gujarat, 395002

...Answer to i purshased mobile on[protected] and swap mobile on[protected]...
... Same problem occurs back as on[protected] i have problems the sony is wrost comapny...

Dear mr. Nikhil jain,
Greetings from sony india.
Thank you for patronizing sony products.
This is in reference to your e-mail addressed to our service management, in regard to the service of sony xperia z3 compact, model no l no: d5833, bearing imei no: [protected].
We sincerely apologise for the inconvenience felt by you.
We have received your xperia at our authorized service centre m/s. Parshwa services - surat, vide work order no. W[protected], for symptom, “no power.” upon inspection of the product by our engineer we found ‘ pcb, front cover assy, ear speaker, side key fpc’ needs to be replaced for satisfactory working of the handset.
We would like to inform you that we have order the above mentioned part and same would be available in 4 to 5 working days. We are checking with our sources about expediting the dispatch of the spare part.
Executive from authorized service centre m/s. Parshwa services - surat will be in touch with you for further updates.
Thanking you and assuring you of our best service support always.

Warm regards,

Sony india pvt. Limited,

Rupali pawar
Customer relations officer- west


...My question to sony mobile after there answer above problem...

Dear sir your five days have gone. And my limit of listening sony mobile company to wait for sometime for mobile which i purchased by money not you have given as gift. And this is textile company mobile as if your company have no answer for any question and please stop your service centre and i will soon make a meeting with our prime minister narendra modi and i will discussed on sony mobile to ban in india. The people of india are harrasing from this mobile.
And sir i dont want your sony mobile please take this mobile with you and give sony mobile in japan. From today to forever the sony makes feels guilty that because of wrong product we have a loss.

As sony service centre persons early says that you have buyed mobile is defective launches in india. And sony will always exchange the mobile. Now when dont have mobile of this same piece you are saying for under repair. Above this case the sony mobile india will gives a harzana for textile company gets losses for customer satisfication and product selling problems due to only from sony z 3 compact mobile. As company have no answer for mobile will exchange by company for sell me a defective piece early and back again. If you have a shame than answer it.
For all your fault and problem to manas creation. The company should gives all problem solution as soons as possible.
Contact:-[protected]


In regard to the service of sony xperia z3 compact model no: d5833, bearing imei no: [protected].
Service id number:-w[protected] on[protected] to asc: parshwa services surat.
The upper detail of imei model is changed by sony mobile on[protected] to me and on[protected] its seen the mobile is blank no screen, no display, no charging. This problem gets me firstly when i buys on[protected] at imei number:-[protected], model:d5833 by amirt selection. After purchasing at night it power off or in morning there is no display. Then i given mobile to company service centre at tanay communication surat. After 11 days i get mobile back. If this type of service for company mobile to company purchaser. Then it may to take a action on sony mobile in consumer court. Because after purchase of 2 days the company to take 11 days to textile company mobile. In this the textile business "manas creation" giving a loss due to customer can't get a best reply. And due to that if sony mobile cant give a action to this mobile. Then i will give a fraud case and to tanay communication for harasing customer and to amrit selection to sell sony product. For sony mobile i will take a bad action this time because i get second time this problem.

As i was a old customer of sony mobile. At a time of sony launches xperia z. I buyed and today when this problems feels to make a sony ban in india. The company giving a award to this products and the customer getting a problem of not working.

Sir i want your answer as soon as possible.
Warm regards,
Manas creation
Surat
Contact me:-[protected]