Sony India — Cheating of Sony Authorized Center - Star Electronics Naraina New DELHI

Address:

New Delhi, Delhi

I have a SONY DIGITAL CAMERA, Model No. DSC H-1, I was purchase in 2005 and I am using this Camera, its performance has been very very good as like to other Sony products. Recently, I had travel via bike to HP from Delhi, Due to bad condition of road the lens alignment out and camera is out of service. There is No picture on screen. I visited the Star Electronics (Authorized SONY Service center) Naraina branch, DELHI on 22-May-2014 (Job no # J41067884, dt[protected]. After the inspection of Camera they inform me, Camera lens is fully damage and need to replace. The lens cost is near to Rs 10, 000/-. After few weeks, I visit to Club Electronics (Authorized SONY Service center) South Extension, DELHI on 08-Aug-2014 (job no #J41755455, dt[protected]. They charge me Rs 675/- as service changes and informs me Lens alignment is tuned and would be work fine. I am very happy to felt the same performance of My DSC H-1. But I am very disappointed to see the behavior of Start Electronics Narayana Branch. Customer faith of SONY and they goes to Authorized center for any product repair. But some Authorized center cheats the customer and they charge heavy amount against the small issue. This is very shocking…. Naresh Khurana [protected]@yahoo.com +[protected]