Sony India — complaint about xperia c network issue

Address:

Panipat, Haryana

Dear Sir/Madam, This is to inform you that i have a SONY mobile that was purchased on [protected]. i was facing network issues in the mobile. Hence i had visited Sony care in panipat on [protected] and given mobile for repairing BUT the same problem uccer again . The person, Mr. Balwan, in the care attended me and toOk my mobile for repairing and told me to come back after four hourS. Afterthat, when i reach to take back my mobile he told me your mobile has been repaired. But from the next day, i was facing the same problem in the mobile. Then i called to the service centre regarding that problem they told me that your mobile has some hardware problem and it will be charged rs. 6000 approximately to sort out the problem.And now my mobile has been dead unfortunately. Also i asked him about the JOB SHEET NO., he replied he did this handmade not online and he refused to give me JOB SHEET NO. If SONY is not responsible for repairing the mobile then why you are mentioning one year warranty everywhere. This is really not expected from SONY. I THINK THAT WAS THE MY BIGGEST MISTAKE PURCHAGED YOUR BRAND PRODUCTS. IF THE PROBLEM OF MINE IS NOT SOLVED IN CONVENIENT TIME THAT I HAVE TO TAKE SOME LEGAL STEPS AGAINST YOU AND YOUR SERVICE CENTER. IF MY PROBLEM IS NOT SOLVED WITH IN A WEEK THEN I'M SENDING YOU A COURT NOTICE IN WHICH YOU PEOPLE HAVE TO BE PRESENT AT COURT FOR YOUR MISTAKE.. THANKS AND REGARDS MOHIT JANGRA MOB NO. [protected], [protected]