Sony India — complaint of sony led 40" inches television

Address:

Lucknow, Uttar Pradesh

I need to inform Sony India that two days back we purchased a Sony led 40"inch television from a reliance store placed in Lucknow India and at the time of demo they told us that through modem the TV can be directly connected to WiFi and one can watch live movies on YouTube and download games etc but when the guys turned up for installation the WiFi could not be connected pls help in this regard we have an unlimited plan of bsnl broadband and except the television each&every device could be connected to wifi now they say that internet could not be connected with the tvwe have a router and modem both atplace. pls help us in this regard to configure internet on television t