Sony India — Compliant against model DAV –TZ – 215

Address:

Chennai, Tamil Nadu

I have bought one home theatre DAV-TZ-215 on may 2014, from 02.01.2015 my Home theater got problem in No Power, I have given compliant to your customer care on 02.01.2015, one of your service person ( Mr.Tamil ) came to my home on 07.01.2015 and he taken the home theater for service center on same day, after 2 day's I have contacted to your service center but no one ready to response for my queries and nobody know about my compliant status they are continuously transferring the phone to some person, even then in your service center no one knows about the compliant or solution for my queries and they don't have courtesy to call back and inform about my compliant and I am continuously calling to service center form 7th to 20th Jan 2015.After then they informed me on 22nd it well be serviced and we will delivery it on same day and I requested them to delivery on 23rd but till it is not happened.I am calling them form 23rd to till date 29th Jan 2015 no one is responding to call.(Mr.Sathish, Jaikumar )So kindly take the necessary action and delivery the product immediately.

Regards
Prakash.D