[Resolved]  Sony India — Defective LED TV (Bravia)

Address:

Ludhiana, Punjab

Sir, I purchased new Sony Bravia LED 46" 46W700A series smart tv in first week of November 2013. It has very unique problem- in standby mode it get "on" by itself at any time. Numerous complaints have been registered with Sony care. Compliants IDs are as under: 16564030 on 08/11/2013 16811441 on 26/11/2013 16951398 on 09/12/2013 A technician visited twice between 08th and 26th nov. but he was unable to resolve the problem. Customer care person on 26th nov and 9th dec. promised to assign the complaint to a senior person, but no one has visited. Sony care was contacted several times w.r.t. complaint dated 09/12/2013 and complains through e-mail was also lodged three times, but to no avail. looking forward for a quick response. Rajesh Arora, 33-SF, Nirmal Chhaya Apartments, Rishi Nagar C-Block, Ludhiana +91 [protected]