[Resolved]  Sony India — Delay in installation/demo of Sony Bravia LED TV (KDL-42W900B) - invno- SLF02AI[protected]

Address:

Ghaziabad, Uttar Pradesh

On Sunday[protected] I brought 2 LED TVs (LG & Sony) from Croma retail store, Ghaziabad. . LG service team did there work on time and they installed the product on next day i.e. Monday. However, I am still waiting my Sony LED TV to installed at my home (Sector 2 house no. 486 Chiranjiv Vihar, Ghaziabad, 201001 UP). I am keep on calling on your helpdesk as well as Croma helpdesk But my installation not done yet and every time I got response that your installation will be done within next 3-4 hours and also I got call from sony local service center NRI electronics that your product will installed with in 3 hours but result still the same. Also, When nobody showed up from NRI electronics I called them (Ph[protected] numerous time but nobody picked up the phone. I am very disappointed with the Sony's service and thinking that I should cancel my purchase of Sony LED TV. Somebody please look in to this matter on urgent basis. Vivek Kumar Verma Ph. [protected]