[Resolved]  Sony India — Delay in Phone Repair

Address:

Pune, Maharashtra

I want to complain for the AAradhya Enterprises, Pune (a sony smart phone repaire center), I have submitted my phone on 30th Oct 2014 but still they keep on hanging me and not returning me my phone. I always have to call them and there phone was not reachable and if it connects somehow they dont tell the exact status. many time I've visited the shop in this time but whenever I go there they just generate new job number and keep on keeping my phone. yestererday again i've been there when I recieved a text from them that my phone is done but when I reach there they again are telling it gonna take some more time where my phone status online is showing it is been delivered on 17th Nov. my repaire job no. is W[protected]. I really am pissed of from sony service this time and will make sure not to buy any of your products in future. i have been travelling all alone 15 kms just to check about my phone and everytime getting the same response. whenever I call the service center they dont pick up my cqall from my regular number and today they even hung up after picking. Worst Sony India experience till now. Really irritated from the services. I complaied for it in sony india complain even and got a respose that i will get my phone on Monday(24th) but it is Tuesday(25th) even but still they have not provided me the prone. Yesterday they picked up the call and said the phone is not yet done and they will call me back in sometime regarding the phone status but still I am waiting for there phone since they are not picking mine.