Sony India — Delay in reparing hand-set

Address:

Chennai, Tamil Nadu

Hello, My name is Karthika. On Nov-4th, 2014, I submitted my hand-set regarding charger problem in Tambaram, Chennai. Till now there is no proper response from service centre. They are giving the reason that mother-board is not available for last three weeks. They are even not ready to pick up the calls. Also escalation mails have been sent, but no improvement in processing. Kindly please help to repair and give back my mobile asap. Almost 3 weeks gone. Thanks!