[Resolved]  Sony India — disappointed by sony service centre

Address:

Muzaffarnagar, Uttar Pradesh

Respected sir, I bought my sony xperia C3 Dual on 9/ Oct/2014. It started hanging and there was a bend in my phone for that I visited to your Service centre muzaffarnagar. They reinstalled the software but they don't solved the promlem of bend and for that they are saying its our first experience so we can't do anything. And it again started hanging after sometime . The problem was the application was Closing automatically. I called your customer care service foor both the Issue and they asked me to go and say to talk to us. Then service centre talked to your customer service and kept my phone for both the issue. Now when I am calling to your Service centre so they are saying that we have emailed for the issue and we are not getting reply for this and when we will get the reply we will call you back and today is 8 day From the date I gave my phone to your service centre. The date I gave my phone was 29/Dec/2014 and today is 5/Jan/2015.