Sony India — display pannel replace

Address:Chennai, Tamil Nadu

purchased KLV-32BX300 IN5 serial no.240591 dated 09.11.2011. replaced worst display screen on 21.03.2013 paid rs. 11473.00. now also getting problem in screen, they are asking rs10000 to replace. if your are not replace free of cost i will go to consumer court. j.ramesh ph [protected].
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have given complaint on 7th July15, but have not taken any considerable action from your end so far.
once again i am repeating, I have purchased 9.11.2011 after one 1 1/2 years changed new display screen on 21.03.2013 amount is Rs.11473.00 from sony service (chennai service centre) from chrompet, chennai 44.
Again i got the problem in the screan with in 2 years of replaced march 2013. I registered complaint through sony customer, and one irresponsible technician came from sony service centre (chennai service) West Thambaram, chennai 45. He taken photos and collected Rs 225 and gone, then i got call from service centre he told that display screen to be replace new one cost have to pay Rs 10800.00. I dont want again spend mony for replaceing this type of your low quality product.
I never beleive This type of worst quality of sony product and cheating service centre.I request you to look into this matter personally and get it sorted out asap.
I will wait one week for your pasitive solution. otherwice i will go to customer court and i have the all bills to produce the proofs.
Regards,
J.Ramesh Ph [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information