Sony India — display self crack and motion sensor problem in sony xperia z3 compact

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Chennai, Tamil Nadu

display self crack and motion sensor problem in sony xperia z3 compact...not able to use the phone...getting hot by itself without any usage..camera not clear(rear)...no spares available for replacement even when i am willing to pay for it...brought 1 month back...no water logging...no response from service center in chennai...i was informed spares will be available only after 1 month and till then my mobile has to be submitted to your center..all my official contacts in this mobile are valuble and i cant transfer it to any other mobile...no technicians inspected whether it is a physical injury or self crack...if it is a physical injury there must be cracking of screen else where and any other part of the mobile should have atleast an abrasion..which is not present in my mobile...Just with mere visual assumption no one can conclude its a physical injury or something else...please help me out of this situation..am not getting good responses from valasaravakkam service center...contacted manager Mr.Babu (([protected]) claiming that un warrantable mobiles can not be serviced in their center..and who doesnt pick my call for inquiry..then why should you have service centers...and sell mobiles with no spares on the market...its not a single man decision that its a ohysical injury or not...80% chances for Bias is there in your reporting...kindly give me a remedy or take back your mobile...i need no return of cash...accept your mobile is not worth to be in market...really feeling bad to buy sony mobile...beeing a user of sony products such as LCDs and hometheatres...kindly give me the contact of some higher authority to whom should i speak... with regrets Dr.Gokul Anand.MS [protected]