| Address: | Ghaziabad, Uttar Pradesh, 201014 |
1. Laptop submitted to J.P. electronics (Sony Authorized Service Centre) on 07th of October
2. Again, pathetic attitude of staff towards customers/they need to improvise on their professional well being.
3. Staff here fails to : 'i' Impress the customer
'ii' Not just impress, but they sit in such a manner, that the service centre feels more of a social hub
'iii' Don't know how to serve a customer; i don't know how are they not ashamed of not helping one properly
'iv' Poor customer relation management
'v' If such is the service and remains so, I'm never going to buy a sony product again, and wont even reccomend it to any of my mates; makes a customer feel like he's standing in a tea-stall in a queue waiting for his cup of tea.
4. The estimate of the motherboard replacement is of around Rs. 14500.
5. Since this is an internal fault, why shall i pay? Simple.
6. This has been such a buggy laptop since its day one, the motherboard itself has been replaced three times in the past three years, and other things were done too. Such faulty laptop? Seriously?
7. Sort it out Sony. Was this information helpful? | 
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