[Resolved]  Sony India — Faulti sony hard disk

Address:

Kolhapur, Maharashtra

Dear Sir/madam, Subject: - Found Faulty Item Sony External hard Disk by Amazon Online Shopping. Two month ago, I have purchased by online shopping- Sony 2.5 inch 1 TB External Hard Disk (Silver) through Amazon. The hard disk was found faulty which is not connected any device like laptop, TV, Desktop. After I have call your Amazon customer care centre & the suggested to me please report the same in your nearest Sony customer care centre. In Sony customer care centre they are confirmally say to me, we have replace the your Sony hard disk new one within a week. In two month time span I have communicate (telephonic communication & two times visit) lots of time in Sony customer care centre for following the status of hard disk. After passing two month there is no any kind of response/feedback from Sony customer care centres. So we requested to us make sure kind of interaction with sony customer care centre & please give me my Sony Hard Disk as per as possible. Otherwise give me my money return. Below I have mentioned details & attached herewith related documents. Amazon Order details:- Sr. No. Description Gross amount Shipping Date/Purchase date Order ID 1 Sony 2.5 inch 1TB External Hard Disk (Silver) X0008LM2ZP Serial No.=[protected] 4, 098.00/- 28-July-2014. [protected] Sony Customer Care Centre Details:- Sr. No. Description Job Order No. Case submit Date Details Sony Customer care Centre Details 1 Sony 2.5 inch 1TB External Hard Disk (Silver) X0008LM2ZP Serial No.=[protected] J41740446 06-Aug-2014. 1st. time Sony Customer care gives us the details. Name:- Geeta Electronics Sony Authorized Service Centre. Address:- Plot No: 10, Sawali Bunglow, Shivaji park, Kolhapur. Pin- 416001. Phone No.[protected]. 2 Sony 2.5 inch 1TB External Hard Disk (Silver) X0008LM2ZP Serial No.=[protected] J42101065 12-Sep-2014. 2nd time Sony Customer care centre gives us the details. Regards, Sagar Dinkar Patil. Contact Details. Phone No.- [protected] Mail ID- [protected]@gmail.com, sd.[protected]@manugraph.com