Sony India — Faulty Mobile

Address:Dehradun, Uttarakhand

Dear Sir, I purchased a new Sony Xperia E3 Dual Black mobile phone on[protected] from a local dealer. from the very first day i started having problem like over heating & display going blank anytime. then i gave my mobile into the service center and they just updated the software but my real problem was still not solved. now again i have given my mobile into the customer care and i have been communicated that the motherboard of my mobile has been damaged. within a month of my purchase i have faced such problems with my mobile and i am not going to use a faulty or repaired mobile phone. i am requesting you to please exchange my mobile otherwise i will be forced to go to the Consumer Court. please look into the mater and solve my problem.
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information