Sony India — Faulty mobile phone

Address:	Faridabad, Haryana, 121001
Website:	www.sonymobile.com/in

I am Shailendra Chauhan, I Recently Purchased Sony xperia z3 from Flipkart .
The Item does not function properly . In a last 9-10 Months I have surrendered it in Sony service center 3 Times .

First Time speaker was not working properly and second time Wi-Fi single was not getting so they just changed PCB .
Now this is 3rd time and I am getting the network problem and the same part Changed again.

I am chasing the Sony support for the resolution From Jan. 11 to till date every time they told me that we will solve your problem with in 48 Hours. At the end after repeated followup on mail and verbal communication they told me that they will not replace my phone.

I told him that it is under warranty and the cost of the part is more than half of total cost of Mobile . I already him that phone warranty expired within 2-3 Months so I am not able to replace this part from my pocket if the same problem occur again.

When I asked to concern service center regarding replacement they told me that it is not our work and you should ask to customer care. When I am asking to your customer care they told me that we only handle the software part so you should ask to service center and they will raise the issue of replacement.

Now at the end i am coming here . Kindly help me regarding this . All necessary document attached for the reference