Sony India — Fraud by Sony centre ashok nagar Chennai

Address:

Chennai, Tamil Nadu, 600078

Sony service centre, Ashok Nagar, Chennai, is refusing to return the damaged LCD screen after replacing it with a new screen. I paid Rs 21000. How do I know if they really replaced it? They could have some repair in the old LCD. I think this is a fraud. The LCD screen belongs to me and not Sony. The service centre person is saying that the screen has to go back to Sony office. I think this is a scam. They are repairing old LCD and selling it as new.