[Resolved]  Sony India — front screen self cracked

Address:

Erode, Tamil Nadu

Hi, i bought Sony Z2 mobile on June 1st week of 2014. I got accidental warranty for 6 months and complete warranty for 1 year.Past week my mobile had self cracked on itself due to my personal problem i cant able to go service center at that time.Yesterday i went to Sony service center and make a conversation with there staffs.They told that your mobiles accidental warranty should be expired past week itself we should not claim your mobile by accidental warranty for this damage you should pay17000.I didn't broken my mobile it got self cracked for that, why should i pay and repair my phone.I searched in google lot of Sony z2 consumers had self cracked.Please take necessary actions for my complaint and take needed steps as soon as possible.