[Resolved]  Sony India — Glasses not delivered with 3D TV

Address:

Chandigarh, Punjab

Hi I purchased a Sony LED 3d 46" on Diwali ie 3rd Nov 2013. The dealer GEC 22 (Gupta Electric Co sector 22) promised us with four 3d glasses and a headphone as complimentary gifts. However when today we opened the box for installation in front of Sony Engineer we didn't found even a single pair of glasses. When I called dealer for the same he said that you will have to purchase the glasses. When I called Sony customer care they told me that two glasses are complimentary from Sony and asked me to write an email to sonycare.[protected]@ap.sony.in which I did on Saturday and I did not get any response till now. . This is our fourth Sony TV, Please check with the dealer and provide me with at least two glasses to enhance my faith in Sony care. I am attaching the copy of the invoice. We have purchased this in cash. Thanks and regards Amit Nayyar