[Resolved] Sony India — Handset problem | |||
Hi i purchased sony xperia m, starting 2 months was good but now problems started and sony service centre experience not good, failed to understand solutions, within 3 months after purchase handset volume buttons not working, power button not working, mic stopped working, phone hanging problem, phone laggig performance, i fail to understand how can a newly purchased phone can have so many problems. I am not getting any desired solution, even its getting worse, after getting the phone checked at sony service centre phone developed. New issue of network connections unavailable, wherein network working fine in other handsets. Its terrible. If it continues to go like this i would rather like a refund for it. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Sony India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Dear Sir I purchase C2004 XPERIA M SONY (DUAL SIM) on[protected] from the Jammu Local Mobile Shop M/S Bushan Radios and I am not satisfied with this mobile. From the very beginning phone is not working properly and create problem in mobile phone so many times. In the month of July 2014 in my mobile set some technical problem is created and i give my mobile set to authorized Sony centre in Jammu for repair and the sony service centre gave me back on[protected] just one day and again the fault has occurred on[protected] this service is provided by the sony service centre. my mobile job No. W[protected] dated[protected]. I too much disappoint by the sony service centre and with the mobile. Kindly change my mobile and give me new handset so that i will be free from the problems which is occurred 2-3 on the set. I am totally harrassed by the service centre. Kindly take immediate action on the matter or I will take some legal action on the company.
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