Sony India — I am complanining about replacement of my sony bravia led panel

Address:

Kolkata, West Bengal, 700030

As per my complaint id:31532179, one member from 'neosa electronics pvt ltd'
Sony authorised service center in kolkata
Had come to my room regarding problem of my led sony bravia.
He had note-down the serial number, and took pictures and what else
Required by him and assured that within 7-8 days the panel replacement process has been completed.He had also took service charge rs.200 and estimated a total cost
Of 987, and also assured that the warranty of panel is 2 yrs, so i got free of cost replacement on 8-apr-2016.
But till today[protected] the issues remain same and i haven't got the panel.
As per result, since that day my tv remain switched.Off.

I have expected quick service from sony but they prove me wrong.

Kindly have a urgent look into this matter.

Name:sudipto biswas
Contact no: [protected]