[Resolved]  Sony India — ill fitting camera bag MII-HD1

Address:

Kolkata, West Bengal

Purchased a camera DSC-H400 on 13/10/2014 from Sony Center, Emall, 6, Chittaranjan Avenue Kolkata 700072. Received the camera, 4gb sd card and camera bag (MII-HD1). Also purchased tripod stand VCT-R640. As per the sony website and the camera box LCS-SL10 and LCS-U21 are the recommended camera bag. MII-HD1 which is given free by the seller is too small for the camera. So on 14/10/2014 i went back to the Sony Centre with this problem. Store manager Mr Amit assured me that he will look into the matter and asked me to get back in 15/10/2014 and submitted the camera bag. Next day on 15/10/2014 when I again returned back to the store travelling 2hrs he said that he had checked and cannot replace the ill fitting camera bag. I requested him that sony web site and the box do not recommend MII-HD1. He and other sales man made fun of me and said that website is incorrect. Bottom line is my problem wasn't solved. And Sony web site is proven wrong by your own authorised people. But as it camera is precious to me so i bought a bag from the local store and got a solution for the problem. I believed that Sony products are costly compare to other branded ones but its quality speaks for it . No Doubt the camera is good which I still believe but the camera bag and information on sony website and trust on the sales man of Sony Centre created a big question. Even one of the sales man who demonstrated the product said 8gb sd card will come free but after payment he denied and said only 4 gb sd card comes with it. Which was a very cheap trick. I don't have time and energy to fight for such petty matters but such service was not expected from Sony . INVOICE NO :SCEM/02726 A/C : Mr abhrojyoti karmakar (6495) warranty card serial no : 149835 bar code details: P[protected]B S[protected]G POS bar code:[protected]