Sony India — Improper support of Sony Service Center Jabalpur (M.P)

Address:Jabalpur, Madhya Pradesh

I have given my Music System Model No.MHC-GR-555, S.No.508820 on 2/11/2013 to Sony Service Center, Yadav Colony Jabalpur(M.P) for repairing of a problem "While playing FM volume was very low and wasn't increasing by any means however there was no noise disturbance. While using CD player volume had no problem it worked properly". On 15th November I received a call from your service center that your problem cannt be rectified and you can take your system back. Because of my preoccupied assignments I couldn't verify my music system for it's original status while on receiving on 26th November 2013. Later on when I used CD player it wasn't working. Then I showed my system to your another service center at MP Nagar Bhopal (Job No. J[protected]. It was reported by your Bhopal service center that CD lens is not working and radio tuner is faulty .The tuner coils were broken by your Jabalpur service center technicians. Though CD player has been rectified by your Bhopal Service center and tuner could not be rectified due to non availability of the part. By explaining the above story I want to lodge a serious complaint against Sony Service center Jabalpur that they have untrained technicians and they destroyed my music system. You are requested to take a serious action against Jabalpur service center so that no other customer be cheated by them in future.
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