Sony India — Improper working of mobile

Address:

Agra, Uttar Pradesh

Respected sir, this is second complain . I have purchased sony XperiaT3(Imei number - [protected])(model -D5102, Black) from Suryansh communication sanjay place (address-block no-41/2G, sanjay place agra) On 5th june 2015. I faced many problems while using my phone like -heating problem, while my phone is unplugged then also charging sign is shown above with improper and fluctuations of battery usage, in camera -time burst effect backs itself, pattern lock not working, on first time using of Google Chrome and play store message occurs-" unfortunately Google Chrome/play store has stopped working"respectively, Back key is not working while using whatsapp. I went to the shop from where I have purchased (mentionedabove) on 7th June (exactly after 2days of purchase) for complain but in response I got that I have to wait for 15 days unless an update of lollipop version occurs and I wasn't informed that I can replace my phone in 7 days, I have one year insurance... Also I went 5 to 6 times to authorized service centre near subhash park agra(ankur care centre), but they were unable to resolve my problem... I kindly request to intervene my problems resolve it as soon as possible or give me cash or you can also give another seal pack mobile ... Or I have to take a legal action against company.. After one replacement of my mobile he give another mobile to me with same problems as mentioned above .He also doest not give me mobile smart band or flipcover but on mobile box there was sticker which wsas free New mobile replacement (IMEI Number-[protected]) Email id-www.[protected]@Gmail.com Contact me on -[protected], Thankyou!