[Resolved]  Sony India — Irresponsible service from the authorised dealer

Address:Chennai, Tamil Nadu

Sir, I got a gift of Sony Walkman from my brother (model no.NK17-B172F) serial no.6145594 and that was not working since June 2014. Hence, I handedover the same to your So called authorized service center "Clarity services Block AE135 4th Avenue, Shanthi Colony, Anna Nagar Chennai 600040 on 9.6.14. (handedover to one Shri Jayakumar [protected]) He gave a service job sheet & has assured me that he will contact me over phone after finishing the repair work. But he did not called me. Instead, I called him over phone to ascertain the status. Months passed on, no response from him. I lost my patience & went to ascertain the facts in person. I was shocked there was no such shop. This is status of your service. Will you do any favour for me to get back my Walkman from your end. Or else shall I proceed any legal action in this regard. Pl let me know. I am waiting to get response from your end. R Subramanian [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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