Sony India — Job No[protected] ,Raipur

Address:

Raipur, Chhattisgarh

My TV is in your Service center from 04 May 2015. With several reminders and telephonic conversation lastly they updated that your TV cannot be repaired and after valuation, I can purchase a new TV. This is an extra cost effect to me. I received this message yesterday. I need to ask few questions, is this SONY approach? Is this a brand name service centre does with customer. Why we go for branded items? Can you answer? It’s all because of name your company has in market. How long you people take to valuate my TV? I need all clarification by the EOD. Kindly update and waiting for proper positive response from your end.