Sony India — Laptop can't be repaired, part not available

Address:

Hyderabad, Andhra Pradesh

I have had my laptop in Sony authorized service center for more than a month now. They said the part is not avaiIable so an alternate solution will be provided. I tried to reach them, through different channels. Nobody is giving a proper response as to when a resolution will be provided. I am so fed up of the follow ups. In spite of taking the advance for repair, they have not been able to repair the laptop