[Resolved]  Sony India — Laptop hang & lock beak by service center

Address:Sangrur, Punjab

Respected Sir. My Name is Ramanjot Kaur. I Have an LAPTOP Model SVE15133 CNB Seriol No. is 0002730. After giving A long beep, the laptop was hanged. Regarding this i went to service center. But they hanged laptop back to me after doing window 2-3 times. yet the problem was not solved, As the problem had not been solved, I again went to service center, patiala . They hold laptop to them 20-25 days and then the problem was diagnosed that the problem was in motherboard" And they changed the 'motherboard' When the laptop was deliverd to me, i had open the flap i noticed that the lock was broken from DVD WRITER side. And when i start the laptop it gave error that " YOUR PC RAN INTO A PROBLEM AND NEED TO RESTART, We're JUST COLLECTING SOME ERROR INFO, AND THEN We'll RESTART TO YOU 0% TO 100% COMPLETE " Lappy restarted and also hanged I again went to Patiala (PUNJAB) Dated 27/10/2014 on Monday At SANKALP ELC, sony care near Hotel Iqbalinn. I hanged Laptop to Mr. GURVINDER SINGH when i called then on 28/10/2014 to know abt my lappy then he said that the pc's hang problem is solved out but the breakage lock it needs Rs 6000. But the lock was broken bu him at the time of repair and the laptop was under gurientee. And his BEHAVIOR WAS TOO RUDE AND ACTUALLY UNEXPECTED WHICH DISAPPOINT ME. RAMANJOT KAUR [protected]. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Respected Sir.

My Name is Ramanjot Kaur. I Have an LAPTOP Model SVE15133 CNB Seriol No. is 0002730.

After giving A long beep, the laptop was hanged. Regarding this i went to service center. But they hanged laptop back to me after doing window 2-3 times. yet the problem was not solved, As the problem had not been solved, I again went to service center, patiala . They hold laptop to them 20-25 days and then the problem was diagnosed that the problem was in motherboard" And they changed the 'motherboard' When the laptop was deliverd to me, i had open the flap i noticed that the lock was broken from DVD WRITER side. And when i start the laptop it gave error that " YOUR PC RAN INTO A PROBLEM AND NEED TO RESTART, We're JUST COLLECTING SOME ERROR INFO, AND THEN We'll RESTART TO YOU
0% TO 100% COMPLETE " Lappy restarted and also hanged I again went to Patiala (PUNJAB) Dated 27/10/2014 on Monday At SANKALP ELC, sony care near Hotel Iqbalinn. I hanged Laptop to Mr. GURVINDER SINGH when i called then on 28/10/2014 to know abt my lappy then he said that the pc's hang problem is solved out but the breakage lock it needs Rs 6000. But the lock was broken bu him at the time of repair and the laptop was under gurientee. And his BEHAVIOR WAS TOO RUDE AND ACTUALLY UNEXPECTED WHICH DISAPPOINT ME.

RAMANJOT KAUR
[protected].
[protected]

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