[Resolved]  Sony India — LED TV Repair

Address:

Darjeeling, West Bengal

I have a two year old KLV 42 EX410 LED TV which is defective . I have taken it for repair to Smart Tech at Siliguri. They said LED panel is defective and it cannot be replaced as the model is outdated and replacement panel is not available. It is really surprising that Sony cannot provide service to a two year old TV. I have written to sony india on 25 Jul 14 and 31 Jul 14 (req nos. 20150899 and[protected] for a clarification on the matter, but till date (10 Aug 14) there is no reply from Sony India. I request Sony India once again to look into the matter. Regards MR Singh