Sony India — Micro SD card-8GB Taking 7 days to replace!

Address:

Ghaziabad, Uttar Pradesh

Welcome to Sony Chat. The session has been accepted. {sumit}Good Evening. You are chatting with Sumit at Sony Tech Help. How can i help you? {Visitor}Hi {Visitor}I am one of your most disappointed customer at the moment. {Visitor}Hello, are you there? {sumit}Yes! Please {Visitor}How long it takes to replace a damaged SD card in your company? {Visitor}hello {sumit}Mr Vinay as per the details i am getting you have sent us an email in this regard {Visitor}Yes and what is the response to the email? {sumit}Your concern has been forwarded to the service team they are looking into the matter {Visitor}Will you guys be obliging the customer by answering to the email? {Visitor}How long should it take? {sumit}I would suggest you to please wait {Visitor}Why is this not sorted out in last 24 hours? {Visitor}How long 8 day, 10 days or month? {Visitor}How long do you want me to wait? {sumit}You concern has been forwarded to the service team they will revert you back {Visitor}I have seen that this has been forwarded to the service team why has not anyone got back to me? {Visitor}when will they be reverting and I am not interested in revert all I want is my replaced SD card! {Visitor}Do you understand? {sumit}They will get back to you soon as per the details i am getting your concern has been forwarded to the service team {Visitor}Do you undestand English? {Visitor}Get me your manager on the chat! {sumit}Service team is looking into the matter for the same {Visitor}You do not seem to understand english. {Visitor}Are you people so busy? {Visitor}Get me your manager please. {Visitor}Hello..??? {Visitor}Hello???? {sumit}Yes! {sumit}May i have your contact number so that we get back to you? {Visitor}I want to chat with your manager not the supervisor. Please get me your manager. {Visitor}Sumit, are you there? {Visitor}Hello???? {Visitor}Hello???? are you there? {sumit}Yes! {Visitor}what is happening? {Visitor}HELLO...??? MANAGER PLEASE!! {sumit}You will get a call back in this concern please provide me your contact number please? {Visitor}I YOU HAVE ALL THE DETAILS WITH YOU. I AM NOT WAITING FOR A CALL BACK. {Visitor}I WANT YOUR MANAGER TO CHAT WITH ME RIGHT NOW. {sumit}Please let me know are you connected with us? {Visitor}YOUR MANAGER PLEASE {Visitor}CONNECTED WITH WHOM? {Visitor}HELLO??? YOUR MANAGER PLEASE!!1 {sumit}I can arrange a call back please provide me your contact number {Visitor}I DO NOT WANT A CALL BACK. I WANT THE MANGER ON THE CHAT {sumit}I can arrange a call back please provide me your contact number {Visitor}IS THIS HOW YOU ALL SERVE YOUR CUSTOMERS??? THIS IS REDICULAS!!! {Visitor}NO I WILL NOT GIVE YOU THE NO. AND I WANT THE MANAGER ON THE CHAT ELSE I AM GOING TO PUT THIS ON YOUTUBE AND FB FOR PUBLIC TO SEE. {sumit}As you have send us an email yesterday only and today is off due to Guru Nanak Birthday so please wait for revert. Or please provide me your contact number so that i can arrange a call back {Visitor}How are you in the office? If you are closed it for all. {sumit}Please provide me your contact number so that i can arrange for a call back {sumit}Please let me know are you connected with us? {sumit}It seems chat has been disconnected from your end. I request you to contact us at our toll free number[protected] or e-mail us sonyindia.[protected]@ap.sony.com. The user has ended the session.