[Resolved]  Sony India — mobile not repaired properly in first service

Address:Thane, Maharashtra

i purchase a sony experia m and within one year it got hangedup and it was to send to service centre for repairing it took many days to get back after repairing on receipt of the same i found that the voice receiver speaker is not working and also camera is getting vapured every time i start the phone as the service centre was far from my residence and i was not having alternate phone it took time to send the same to service centre again after diwali i got time to visit the service station but by that time my warrranty was expired by 7 days now the service centre is not accepting the repair against warranty my request is to accept it in warranty as the problem was not repaired during first repair only, also i want to state that i am using other products of sony like smart tv, camera and planning to buy a dj system too, dineshsharma [protected] [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8013
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information