Sony India — Mobile phone Z ultra

Address:Nagpur, Maharashtra

Here my phone Z ultra is a water proof phone and it get damage by water within 30sec and costumer care of Sony center said that if you will pay 80% of its costs after that he will replace it. But my EMI is not completed. If i will pay 18, 000 to company to get the new phone. Then it will of 40, 000. But my phone is in warranty. So how can i afford this. And it is an waterproof phone and they are not giving warranty to replace for water damage at free of cost... They are charging 80% cost of new phone to exchange that old phone.
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Please take some strict reaction. And replace it at free of cost.. They are cheating on us costumer.
Jaagoo Grahak Jaagoo.

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