Sony India — Mobile/about the mobile service at sony service center | |||||
Respected Sir/Madam I have given my mobile (Sony xperia C) for the repairing purpose at the sony service center(Star Customer care, Shop no. 1/2 Guru Govind Singh Nagar, Hotel Gurulane Pandri Raipur-492001. The problem in the set was given below:- a) Its back cover was damage. b) Its Power on /Off button was not working properly While receiving the job sheet I asked to the related member that is the word written by you is correct she said yes than i have sign the job sheet, after few days the related person gave me a call that the amount of your set is approx Rs/- 3290 can we proceed, I said OK than the phone was disconnected. After that they have changed the mobile battery without any information and saying me to pay the money I have taken my job sheet back also not taken my set and not given the money. None of the technical sound person has given me the call that what they are changing. Requesting you to kindly see the matter . Lalit Kumar [protected] [protected] Was this information helpful? | |||||
Sony India customer support has been notified about the posted complaint. | |||||
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