Sony India — New Sony Xperia Z non functional

Address:Kamrup Metropolitan, Assam

The mobile Xperia Z ( IMEI No [protected] ) purchased on 23.07.2014 against Rs.33, 500 suddenly stopped getting charged from yesterday. On approach to Sony mobile Service Center at Guwahat( Rajgarh) in Assam, they replied that the pin of charging port got damaged which is not repairable and offer an exchange against payment of 50% of new set price. Its a total loss as my mobile is non functional in absence of charge now. Kindly take up with Sony (Mobile) to repair or replace my set without any payment being in warranty. - J C Das ( contact me now at[protected]/ [protected] )
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Sony India customer support has been notified about the posted complaint.
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Sony India has contacted me without a favoured solution.
Requested to escalate further as time is passing making loss to my business & personal connectivity and mental sufferings.

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