Sony India — No After Sales Service

Address:Pune, Maharashtra

Hi, I have raised 4 service request for a replacement panel of Sony Bravia LED TV- KLV-32 EX330. The first request #24574586 was addressed by Chaitaniya Electronics-Chinchwad, and the Replacement Panel was of Bad Quality ( Picture quality was bad, Many standard features were not active/accessible ), So I had rejected the replacement and requested for the authentic/original quality replacement. Had also request for the total cost estimate and an Identification process for the Originality of the replacement product. Even tried the Toll-Free number, but in vain. I am not claiming the replacement under warranty, but ready to pay the right amount for an Original panel replacement for my LED TV. But its seems like no one cares. Never before had problems with any of the prior Sony Products be it the Walkman, PSP, PS3, Sony Xperia, I guess things are now changing at Sony . So hereon NO SONY-STOP buying anything coming out of SONY. No Regards/Respect For SONY anymore, Vikram.
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