[Resolved]  Sony India — No Display in 14 months. LCD Bravia 24inch.

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New Delhi, Delhi

Dear Sir/Madam, We are very much disappointed when our Sony TV Bravia got Display problem. and now we faced so much problem afterwards also.( Nothing like customer support) Model no- KLV-24R402A Serial No- 4456252 Purchase date[protected]. Therefore, after complaint we self delivered the same and also self taken back from service centre. We requested them that we will wait for whole day(Sunday) till problem will be cleared. . but they did not agree and told that they will call us on Tuesday. Now according to them they called me on same day itself (sunday) but according to them my phone was not reachable.. Now i called them on Tuesday( nobody called me till 3 pm Tuesday) and asked for the issue.: Issue according to them : Mother board faulty. and repair charges is 5700/- We ignored to give this charges as our purchase is 13500/- and repair cost is 6000/- within 14 months. i strongly believe this is not done..Complete disappointment and lots of trouble. Dealer : Star Electronics B-3 Block, Community Centre, Naraina Vihar, Near C Block, Gurudwara Delhi. We are always fond of Sony products. Now i humbly request that kindly take some suitable action and provide us some better solution. We look forward for your best possible action in favour o[censored]s as earliest. Thanks & Regards Ashish Kachroo [protected]. [protected].