Sony India — Sony handset warranty against water resistant

Yashoo Varshney

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110092
Website:	www.sonymobile.com/in

I have bought sony xperia z2 in the month of december 2014, and its a water proof and dust resistant cell phone, my cell phone has not been working since last sunday due to water drops toched under the screen, i wonder why it happened and before it my cell phone has drop into water many times and this time unfortunately it happened and my reason to know that company claims that it is a water proof phone and now sony authorised centre executive suggest me its damage now you will have to change the glass of this phone and it will cost you around 13000.
Please adived me ? at this situation.

Was this information helpful?

No (0)

Yes (0)

Sony India customer support has been notified about the posted complaint.

Related Sony India reviews

View all 8014 Sony India Reviews

Comments

shanthi rajkumar

from Patti, Uttar Pradesh

i have bought sony m5 aqua in the month feb 2016, the problem came after two months suddenly signal were not coming then i changed the sim to other phone it was working, so i went to sony service centre they replaced the mother board now the problem is when switched off the phone when i turned on the power button its not oning again i when to the service centre they updated software and it was working after i when downloaded some apps i faced some problems now i want replacement of the phone.

Adarsh B Jain

from Mysore, Karnataka

Sony India — No response from the sony authorized center

I had requested ^roshan electronics^to service my mini hifi component system "mhc gnz 888d " but
There was no response from the sony authorized center-"roshan electronic s "mysore- 570010 karnataka

This has caused inconvenience to me so i had to forcefully take this step of compla