[Resolved]  Sony India — pannel complaint confirmed by Sony service engineer

Address:

Visakhapatnam, Andhra Pradesh

Dear Sir, Since I have purchased, Sony Camera, Sony mobile and Sony home theatre, as a loyal customer of Sony, I have purchased Sony LED TV model 42W700B on 17/4/14 from SONO VISION at Vishakhapatanam.here I would like to bring your kind attention that, on 18/07/14 the system when we switched on, it was not showing any pictures.Subsequently on 19/0714, i have contacted Sony customer care no :[protected] and lodged the complaint .The ID number is 20064903. ON the same day itself the service engineer from the authorized (SS Technology,[protected] service centre has come and checked the system and informed that the problem is due to the fault of panel board and said that the item has to come from New Delhi and will take one week .. In this regard I may request to speed up procedure to rectify the fault as early as possible .Since I am away from my family, they don't have any entertainment than watching TV .Hope that SONY will consider my request and rectify the fault immediately .