Sony India — Pathetic service by sony for Sony Xperia Z5 Dual

Address:	Mumbai City, Maharashtra, 400043
Website:	www.sonyindia.co.in

This is regards of Mr. Rushi Patil who has purchased handset xperia Z5 dual on 9th May 2016 from Reliance Digital Store.

On 28th September 2016 due to some problem I had submitted my handset to M/s. Sri Sai Electronics service centre Vashi ( Job No: B1W[protected] & received delivery on 3rd October 2016 but my problem was not resolved so again I had submitted to same service centre & go Job no : W[protected] which they have given estimate of Rs. 27758.23/- which is not acceptable at all.

When I had submitted my handset earlier that time there was no liquid damaged mentioned & now you people has declared liquid damaged.

Litmus paper was not red on time of submission & you have mention RED, which is again wrong information has been enter on JOB sheet. I have audio proof of sony service engineer Mr.Mukesh he told that "the liquid indicator is white".

I want my handset to be Repair in warranty as within 4 months of time it is gone Dead & your service centre giving wrong information to Sony.

Consider this is last reminder as after this if I not get proper response so will approach to consumer Forum & make sure that my handset must get repaired under warranty.