Sony India — Phone dead for the THIRD time within one year

My Xperia M2 (D2302) has stopped working for the THIRD time within the warranty period. After repeated telling the service center to replace the set, it has not been done. My phone is currently at the Sony Service Center, F1 Info Solutions Pvt Ltd. 206, 2nd floor F-block, competent House, Middle Circle, Cannought Place, Delhi-110002. My Ticket Id is [protected] and Job Number is W[protected]. This is atrocious! Do you think I have no other job in the world but to keep getting my phone repaired and loose all phone data in the process. And once the warranty period gets over, then what? I am never recommending a Sony phone to anyone and nor will I do the same mistake ever again. Highly Unsatisfied. I urge you to look into this matter and replace my phone asap and not return me the same phone again!
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information