[Resolved]  Sony India — phone is very laggy

Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased a Sony Xperia P and it has been one year since you are not responding to me. And I will make sure I don't purchase any Sony product from now and also make sure others also do the same. My phone always hangs and I am not able to receive any calls. You suggested to perform a factory reset and also to repair the software. I did all u said still the phone doesn't works. I didn't expected such thing from SONY and that to with a new phone. I think i wastes my 21k on it. And I also don't want a reply that"sir you may visit the service center." Get the phone replaced or else I will have to purchase Other phones from Good brands Like SAMGSUNG wch unlike Sony don't have any problems.
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Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
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Dear Ma'am,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Also share your contact no. and email id with us here.

For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

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