Sony India — Phone repair taking more than 4-5 days if it is in warranty.

Address:

Jaipur, Rajasthan

My sony xperia C3 is in warranty and went to service center "Global Services, 3-A, Ram Nagar Crossing, Near Sodala Thana, Civil Lines, Jaipur" Jaipur for check up of my cell phone. Job Number is : W[protected] The problem with the handset was it power off automatically and I was not able to restart it. So, service center executive told me that it is issue of circuit board and we have to replace your cell phone's chip board, and it would change your cell phone EMI number too and told me that they placed an order for a part to the company. Now, it is 4th day and they have not received the part yet. I need to get it resolved soon since they have already taken more than 4-5 days. And I would say that they should have all the parts of new cell phones. So, customer should not have to wait for long days to get the phone ready. Please sony do the needful and provide the good services to customer. Please send the required part for my phone or give me the new cell phone XPERIA C3, please understand it is urgent for me. Waiting for your response. Thanks, Himanshu Sharma [protected]/[protected]