[Resolved]  Sony India — Poor feedback of yours service advisors

Address:

Jalandhar, Punjab

respected sir/madam, with due respect i "Deepak Jairath" residencee in Jalandhar city, I am using yours company (sony) LCD BRAVIO 19" whose serial no is 12144888 which had borrowed since 2009 and in this month March 1st i got some complaint regarding supply in this set and I had gave this complaint to yours Authorised Service Centre in Jalandhar at "SIGMA MARKETING (SERVICE ) on 4th march whose JOB NO IS J[protected] and the service person name RAJU came and without opening or checking the LCD visually said, "this set got power supply problem and for this purpose its power supply card or PCB is needed to change whose cost is 4000/= and took Rs 500/- cash for ordering this PCB" I regularly call him after every week but I have not get any positive feed back from him and their service branch manager/inchrage. Sir/madam, If this reputed company make the service centres in various cities why the materials are provided their? so that consumers or customers may face such type of problems? kindly sort this problem as sson as possible. Upto till date my set has not been repaired and do not get any positive response from them. waiting from yours reply. Deepak Jairath BX -747 Kishanpura Jalandhar city. [protected] [protected]