[Resolved]  Sony India — problem in sony xperia m

Address:Dehradun, Uttarakhand

I had bought Sony Xperia mon 11th September 2013. After 6 months there is a communication problem in phone that when I say something the sound not receive clearly at the other end but when I talk with headphone there is no problem. And the problem with the chargeras my phone is in warranty period I have submitted it inthe customer care center, they gave me another charger, but they returned the phone saying that it is a network problem.. When I convince them that it's not the network problem they have submitted it after 1 week I took my phone back with another problem without resolving the previous now the volume through headphone becomes too dense After 1 month I have resubmitted it again now this time I received my phone after 10 days, but the problem, not fully solved now volume with ear phone becomes too slow. And without earphone voice not send clearly The Sony Xperia phone is not reliable customer care service also not reliable. after three attempts my problem not have solved. Now my phone is not in warranty period. Is that the thing your company waited so that I have to pay to solve the problem. Not expected this from such a reputed firm
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Aug 14, 2020
Complaint marked as Resolved 
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