Sony India — prolong delay in repair of LCD TV

Address:Ahmedabad, Gujarat

we have given our LCD tv for repairing on 11/6/15, but till today we have not get it repaired on the plea that they are waiting for a spare part called for from Bombay.is it proper keeping us waiting for this reason?The service cent re is at the begging end of Baroda express highway ahmedabad, Gujarat.My name is Akash b kapadia and mobile no is [protected] as registered in the service centre book.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir, I have faced panel issue with my Sony tv as well. It came just 13 months time and only use of 8 months.BRAVIA Model: KDL-32W670A IN5 bearing Sr.no : 2804124.I AM CHASING SONY INDIA SINCE 2.5 MONTHS BUT THEY REALLY DONT CARE and STILL its not replaced. They are asking almost 60% of TV price (rs.15500) for replacing panel and their cost is very high.SONY quality is really gone down and their customer care is really pathetic. I WILL NEVER EVER BUY SONY PRODUCT AS THEIR QUALITY IS POOR AND IT BECOME BIG HEADACHE TO ME. If sony really care for customer they should replace faulty and defective panel without cost.Please help me.regards, mohamamd ghouse[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8013
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information